Privacy Policy
Effective date: October 11, 2025
This Privacy Policy explains how the Charm Bar app ("the App", "we", "us") collects, uses, and shares information when you install or use the App with your Shopify store.
Information we collect
- Store details: shop domain, contact email, plan/status, locale.
- App configuration you set in the App (e.g., collections, limits, styles).
- Store data needed to operate the App (e.g., product, collection, and cart data required to add chains and charms to the cart with line item properties).
- Usage and diagnostics: basic logs and error data to maintain and improve the App.
How we use information
- Provide and operate the App’s necklace/charm builder features.
- Customer support, troubleshooting, and product improvement.
- Security, fraud prevention, and compliance with legal obligations.
Sharing
- Shopify: we access and process data via Shopify APIs to provide the App.
- Service providers (sub‑processors): hosting, storage, logging, and analytics providers who process data on our behalf under contractual safeguards.
- Legal: we may disclose information if required by law or to protect our rights.
- We do not sell your personal information.
Data retention
We retain information while your store uses the App and delete or anonymize data within 30 days after uninstall, unless a longer period is required by law.
Security
We use reasonable administrative, technical, and organizational measures to protect data. No method of transmission or storage is 100% secure.
Your rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us using the details below.
Contact
Questions about this policy or your data? Email: info@blackberry.shopping
Changes
We may update this policy from time to time. We will post the updated version on this page and update the effective date above.